Description
This webinar will serve as a “guided” case study of process used to integrate the CPFC curriculum into a Financial Service Representative (FSR) training program at a Financial Institution. Topics presented will include:
* Determining “required and desired” training outcomes
* Identifying training program “resources”
* Determining “selection criteria” for certification curriculum providers
* Developing Syllabus and Study Guides
* Reviewing Learning Activities used in program
* Preparing course participants for CPFC exam
